What are the available payment methods ?
Step Up Mats accepts various payment methods including credit/debit cards, net banking, UPI, and wallet payments through popular payment gateways like Razorpay and Paytm.
What is the expected delivery time?
The delivery time for orders depends on the product and location. It typically takes 5-7 business days to deliver within India and 7-14 days for international orders.
Do you offer free shipping?
Step Up Mats offers free shipping on all orders within India. For international orders, the shipping cost is calculated based on the product and location.
Can I track my order?
Yes, customers can track their order through the tracking link provided in the order confirmation email
Do You offer Cash On Delivery?
Yes we provide Cash On Delivery ( COD ) on all of our products across India
How can I clean and maintain my mat?
Step Up Mats provides care instructions for each product on the product page. Typically, mats can be cleaned with a vacuum cleaner or by wiping with a damp cloth. It is not recommended to use harsh chemicals unless specified.
Do you offer wholesale pricing for bulk orders?
Yes, Step Up Mats offers wholesale pricing for bulk orders. Customers can contact the customer support team to get a quote for bulk orders.